The pandemic has taken a heavy toll on several businesses leading to closure and loss of jobs. The full impact is yet to be known but even in these difficult times, certain companies were able to not only survive but also thrive. These include both big and small businesses. The main factor behind the success of these businesses was that they were able to adapt to the changing circumstances. For your business to succeed it is necessary that you make changes so as to adapt to the new reality. The following points are some of the ways in which you can pivot your business to succeed in the new normal. 1. Reassessing business opportunities Customers’ needs and habits have changed drastically last year. One of the changes is due to economic instability. People are spending more on essentials and less on discretionary items. You need to develop a systematic understanding of buyers’ changing habits. Only then can you make use of opportunities. 2. Dive deep into data You should take a deep dive into your company’s sales and marketing analytics to know if your audience has changed. Check your social media, whether you have got new followers, and what demographic they fall into. Getting a better understanding of your target audience will help you provide services and goods based on their needs. 3. Take Multiple perspectives Try to use the eyes of the competitor. Find the market segments your rivals are focused on. What products or services they are launching etc. Also, try to think through the eyes of the customer. What products or services are they more interested in? What has changed recently in their buying habits? This will give you a greater understanding of where your opportunities lie and you can shape your business model accordingly. 4. Pivoting services and products As mentioned, businesses with the means to modify quickly and efficiently were able to succeed. It is essential that you look around and understand what the community needs. What can your business do to provide much-needed goods and services? Reach out to your suppliers and manufacturers so that they can help you pivot what you offer. 5. Switch to online sales It is time to go online if you have not done it already. In June 2020 online sales alone grew by more than 76%. From groceries to food, from clothes to cars, people have turned to online shopping in a big way. Lockdowns and social distancing have accelerated this trend significantly. To succeed you need a website that is highly functional where your customers can buy what they need. Your website should also be mobile-friendly. SDI has got the right team to build a website that can help your business grow exponentially. Seeking the services of a highly developed web development company like us would be a very good business decision. 6. Pivoting to working remotely Zoom, a leader in video meeting platforms racked up nearly 94 million downloads last year. Video chat and video meetings have become very common. Working remotely has become the new normal. For your business, working remotely can mean big savings in utilities, commuting, and rent costs. 7. Expand your customer niche Going online can help niche businesses expand their markets. For e.g. teaching has switched from physical to online, and a lot of companies have used this opportunity to expand and offer their services in new areas and countries. 8. Find ways to serve the greater good Adapting to the new normal is not only good for business but it is also good for the community. For e.g. Telemedicine has helped people cope with their illness during the lockdown. Try to identify areas where your business can do things for the greater good then you can share these efforts with your audience. Such work will have a lasting positive impact. Having a fabulous app along with a website is a must for your business to go online and adapt to the new normal. SDI has got more than two decades of experience helping several businesses both big and small successes. We know exactly what it takes for a business to succeed. Our team can also build the right video conferencing app which can give the other apps a run for their money. Call us at +1.408.621.8481 or mail us at email@example.com We are there to create the perfect app for your business to not only survive today’s condition but also to thrive in the future.