How to Create a Mobile Delivery App For Your Restaurant

March 30, 2020 | Ananya S

Given the uncertainty of our world’s current situation due to Covid-19, there is a lot still pending and unfortunately, businesses are taking the worst end of it. We want to help your business before it runs hammock. How will we achieve this? By taking your restaurant business to the digital platform through the creation of a mobile delivery app for your restaurant.

To get started, follow our tips below in successfully creating the best mobile app that will ensure your restaurant business stays afloat amidst the chaos of the Coronavirus. Millennials already have made the switch from walking into restaurants to ordering take-out or delivery, and this mobile app will help make the transition easier for your business.

There are two different types of models dominating the current food industry market: The Aggregator platform or the Logistic Support platform.

Step 1: Determine Your Platform

Understand the kind of platform your mobile app should run for the food delivery service for its consumers. The Aggregator model calls for a third party to manage the consumers and the restaurants. This type of mobile app will provide a platform for customers to browse through various cuisines and restaurants, support orders and offer exposure to different restaurants in the vicinity.

The consumer can explore the menus, reviews, ratings, and prices only after registering on the app, and then place their order. After their order confirmation is completed, the restaurant will prepare their order and send it out for delivery via the restaurant staff. The dispatch and delivery of the food will be taken care of entirely by the restaurant itself. Some apps currently on the market that belong to the Aggregator platform are Zomato and Grubhub.

The Logistic Support platforms call to extend its services for smaller, mom-and-pop type of restaurants, food joints, and home delivery services to deliver food in a seamless manner. This model caters to startups in the food industry who cannot afford the resources to set up their own delivery system. From a restaurant’s point of view, this model is beneficial as it does not require the maintenance of delivery personnel and vehicles.

This model is preferred by the restaurants for the ease and support it offers to them hence a lucrative business model for a food delivery startup. Some apps currently on the market that belong to the Logistics Support platform are UberEats, Postmates, and Doordash.

Step 2: Creating The App

There are a number of resources required to build your restaurant delivery app. We have broken them down below for you to follow along.

Data:

There needs to be a clear flow or channel of data acquisition for consumers to browse through such as menus, cuisines, dietary restrictions, restaurants (within the consumer’s vicinity), and delivery time and tracking.

Online-Payment:

For consumers to use your app, you need to incorporate as many payment options as possible. A few of the most preferred mediums are Visa Checkout and Paypal. These mediums will allow consumers to use debit or credit cards to complete their payment with ease.

Delivery Time:

In our fast-paced world, most users are looking for quick deliveries with maximum efficiency. To reduce anxiety levels and to keep your consumers happy, you will need to integrate a delivery time estimation parameter in your app for the benefit of the user. Using algorithms and machine learning, we will help to deliver the closest real-time tracker for your restaurant delivery app.

Tracking:

Tracking food will be vital to a consumer as they won’t be required to sit anxiously waiting on their food to be delivered. How will we incorporate a GPS tracker into the app? We would work with firstly identifying the consumer’s location and once their location is verified, we will inaugurate two-way tracking and GPS functioning.

This is where the consumer can track the progress and movement of their delivery personnel and the delivery personnel can find the consumers’ exact location. A few great APIs for the tracking feature include Google Maps, Apple Maps, or Waze’s Navigation.

Reviews and Ratings:

Through consumers’ ratings and reviews, you will be notified of whether your app needs more tweaks or works perfectly and is thriving in the market. The best solution for a good food delivery app entails creating three different versions of the app according to the three different user groups on your app – the consumers using your app, the delivery personnel you hire, and the managers from your restaurant’s partners.

Enhance Your App’s Version:

Simply put, your app’s UX will require to be upgraded for the best possible customer journey and this can be achieved through a few features such as social media logins, estimated delivery times, favorites, and order history.

We at Software Developers India want to create the next best restaurant delivery app for you and your business. We want to help you schedule a demo to keep up with the market competition and make sure your menu is in the right hands- those of your customers.

We will provide a foundation for you to build your successful business. We urge you to take unlimited, commission-free orders through your custom-built mobile app as well as your restaurant’s website. We suggest you strengthen your loyalty-base by offering early-bird specials, discounts, etc. to your customers through the mobile app and enable it to feature your logo and 24/7 customer support.

We want your restaurant business to flourish in these difficult times, so if you are ready to get started, Call us at 408.621.8481 or email team@sdi.la and we can help you create your restaurant delivery app that your business and your consumers will cherish.

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