The right insurance company software to help manage the business

Whether you are a big or small insurance company there is a lot to manage. The biggest piece is managing all the insured. Everything from those first signing up to insurance claims to canceling can be a tall task to manage. Finding the right insurance company software is key to properly managing your insurance company.

If you do a search you will find a list of software options out there for insurance companies. Some of these allow you to manage policies, paperwork, accounting, reports, email, underwriters, and marketing. It’s kind of a one-stop shop. One of the biggest advancements in the use of chatbots for customer service. It’s helped solve customer problems faster, enhance relationships, and decrease costs.

Although there are definitely some good options when it comes to ready-made insurance company software, it’s not perfect. There are a lot of variables in insurance. You need a software that can take that into account and allow you to convert it into something specific to meet your company needs.

On the other hand, most of these insurance company software options have all of these features and functions that can be overwhelming. You may want something that’s simpler and pinpoints just the items you need help with. More often than not that is more complicated to find versus one with all the bells and whistles.

Let’s look at this a little closer:

All the features: if you are looking for something with a lot of functions that can practically run your business you’ll find a software that does A to X but can’t do Y and Z for you because its something that is more unique to your insurance business.

A few features: Maybe you just need something that does A, B, and C but all the software options out there do A to X. You end up paying for things you don’t even want. There are options out there that allow you to a little customization to choose what you want and what you don’t want, however, it’s still not that precise. Many still end up paying for features they don’t use.

After a while paying those monthly fees can get annoying especially if it’s not exactly what you want or it has more than you need. So, what kind of insurance company software can you use that fits your business and budget perfectly?

What is the solution

Your own custom insurance company software is the answer. Yes, that’s right, your own personal software that has the exact features and functions you need, no more, no less. Instead of it working only a certain way you can choose exactly how you would like it to work. You may be thinking that sounds great but how do I go about it and what would be the cost of that.

You first want to create a list of the functions and features that you know you need. Then contact a software development company like SDI who can build it for you. It’s pretty much as simple as that. If your goal is to manage your new clients and documents that can be created for you. The sky is the limit. You can get rid of that monthly fee.

It’s a system that works for you the way you want it. Keeping track of everything is usually the biggest hurdle. Making sure all the right paperwork is filed for each insured person. Being able to organize everything and get notifications when something needs to be sent out. Even having the ability to have things sent automatically can be a huge time saver.

The Cost

You may be wondering how much can I really save building my own software. Well, lets break it down.

For a ready-made software you may start at $250 a month. Then, if you start adding things you need for your business that price goes up. You could end up somewhere around $400 a month on average. That being said it could be less or a lot more. Some businesses pay thousands per month. Of course, there is always that set up fee and data migration fee at the beginning which can be a few hundred dollars. Per year your paying about $4,800.

A customized insurance company software that you create specifically for business could cost anywhere from $3,000 to $15,000 depending on how many features you want and the complexities involved. That may seem like a lot but remember you don’t have that monthly fee so it ends up paying for itself within a year or 2.


What’s also great about creating your own software is that you can actually sell it to other insurance companies and agents to use as well. There are others out there in the same boat as you. They will end up paying you a monthly fee to use your software rather than the other way around. That right there will not only pay you back for the amount you spent creating it but also earn you additional income. Custom SaaS is truly the way to go.

Insurance is a stressful business, the software you use doesn’t have to be. If you want to learn more about how this works and what is involved you can call or email Sakshi Sharma at 408.621.8481 or She will learn about your needs and help you find the best course of action to make running your insurance company a heck of a lot easier.

What to look for when choosing a Project Manager

A project manager for a software development job should know a substantial amount about everything that goes on with a project. Out of all the team members, the project manager should have the most experience so they can effectively guide the project in the right direction. It’s not only important that they know how to communicate, how to resolve conflicts, how to motivate people to work, and how to strategize, but that they also have the technical skills to be able to understand each person’s role and tie the team together.  

Every team is different, and each has a different atmosphere and style that works for them. Here are the top 10 most important qualities that every software development company should look for when hiring a software development project manager.

1. First and foremost, know how to code.

They may be the greatest leader of all the leaders ever, but what does it matter if they don’t have the technical skills to resolve problems related to coding or the software development process?

Managers that don’t know how to code have no sense of what good programming techniques are, how long it takes to code, and how long it takes to test the code. Without this knowledge, the team can feel lost or may even lose sight of who the real leader is. Great project managers know how to code and can work with the team to reach their intended goals.

2. Understanding The Development Process

The project manager should have the ability to bring suggestions to the table to improve the development strategy, keeping in mind UX and UI, and save time by recognizing faults in strategies early in the development process. They should also be able to provide direct influence over the methodology for software development, coding and testing standards, and hiring. They should be flexible in these areas to manage the team effectively.


3. Delegate Tasks

Notice how the title says that a leader should be able to “delegate tasks”, not “delegate responsibilities.” It’s important that even though another person might be completing the task, it’s the project manager’s responsibility to ensure that the team is doing the right things. This will make for a more productive and settling feel amongst the team members.

4. Lead By Example

Remember, a project manager isn’t just a person in charge with the authority of telling people what to do. The whole reason the position exists is so that the group can get some direction from the leader, and then be allowed to use their own smarts and skills to get the team to their goal.

Great software development team managers should be able to work alongside the team on projects, constantly seeking better techniques, learning new programming languages, and bringing more goods to the table. Not only will this objectively propel the project forward, but it will communicate with the coworkers that they can listen to the manager since they truly understand what is going on.

5. Organization

Having the ability to stay organized is very important. All information you receive from the team should be kept in a manner which is easily accessible and comprehensible so that no time will be wasted digging for knowledge that is essential to the progression of the team.

6. Regular meetings/check-ups with team members

With all the progress from the team’s efforts, it’s important that the leader make connections with the team through regular one-on-one meetings to understand their current progress, motivate and challenge them, and ensure that the social dynamics within the team are balanced.

7.  Praise

If you want your software development team to be motivated, the project manager should ensure they praise each member and the team collectively, even when it comes to minor improvements. Psychologists have discovered that when one positively supports or reinforces a behavior, the person is more likely to continue that behavior in the future. The leader should focus on positive reinforcements rather than negative threats or tactics to motivate the team – these simply scare everyone involved and lead to a decrease in productivity.  

8. Dealing with conflict

In a team full of people with different programming backgrounds and ideas, there is bound to be at least some conflict amongst the team about which course of action to take. It’s important that the leader uses negotiation skills to resolve conflict and adjust the decision-making process so that it is in the best interest of the team.


9. Flexibility

With today’s fast-paced and varying business environment, the team manager should be able to “go with the flow”. The ability to be flexible relies on self-awareness, the relationships that the leader has with coworkers, and the ability to ensure that everyone can share their views. The leader should be able to facilitate conversations rather than dominating them and should be willing to accept advice and constructive criticism without getting defensive.

10. Remembering The Position

In the midst of the work environment within the development team, it’s important for the manager to remember that they are supposed to manage the people involved in a group effort. Teams can fail not because of technology, but because of the management style. Hiring, coaching, and managing people in a productive yet nurturing environment is essential for a software development project manager to steer the group in the right direction.

In the case your company doesn’t want to hire someone externally or can’t find a person with all of these qualities, you still have the option of hiring other companies to do the software development for you.

SDI has worked in the technology industry for over a decade, developing software for small and large companies, startups, and enterprises. Our software development professionals will use their skills and knowledge to ensure that your company reaches success. Interested in hiring professional software developers? Call Rob LaPointe at 408.802.2885 or fill out our contact us form for more information.

Build Software for Pharmacies and Hospitals

Hospitals save millions of lives every year; pharmacies help maintain and improve the health of millions every year (thus also saving millions). But in addition to their primary cause of saving lives and promoting good health, they also have a business to run. For most in these industries, this is a fine line to walk: we deserve a profit, but no one wants to deny care to those in need to save a shilling or two.

So in order to have a successful enterprise in this industry, you need to be innovative in multiple spheres. Improved technologies for long-term savings are a must. Medical equipment is a rapidly evolving field and it’s important to make sure your business has top of the line equipment.

This make you more attractive as a State-of-the-Art facility; plus tech is becoming ever better at detecting disease and ailments early on. Early detection means prevention, plus decreased costs associated with lethal, emergency, and expensive diseases such as cancer. In addition to the hardware, pharmacies and hospitals need to invest in the backend software infrastructure.

While research and top of the line medical devices help save lives and are necessary for success, hospitals and pharmacies also need to manage behind the scene processes. These processes include routine operations like filling subscriptions, or managing employees. Improving these “hum-drum” activities can help streamline your business into a lean, green, healing machine.

Not brag, but SDI has an inordinate amount of experience in building software to improve backend processes to improve business efficiencies – including in the healthcare industry. We specialize in creating not industry-specific, but business-specific. More precisely, our master coders program software infrastructures that span entire organizations, fitting like a custom-made glove.

With Machine Learning, our programmers create masterpieces that can help Hospitals and Pharmacies reduce overhead without reducing care, or abandoning your employees. But you have to make the first step. As a software development company, we can build the path to your dream; you just have to tell us what that dream is.

Intrigued, but looking for the inspiration to truly help your business become a massive success? Let’s take a look at some of the top software examples for pharmacies and hospitals. We’re going to break theses down into the two sectors, with pharmacies first.

Top Software for Pharmacies

1. Lagniappe Pharmacy Services

This software is ideal for SMB pharmacies. With processes for drug/prescription imaging, it helps pharmacists rapidly (and accurately) fill prescriptions. And this is all while helping to increase your overall revenue stream. Plus, its POS system boasts top of the line for haptic interface – or a touchscreen, in not nerd terms.

2. CareTend

CareTend is an end-to-end system that connects Pharmacists to upstream suppliers and downstream buyers. It provides easy access to drugs with strictly limited distribution, with an emphasis on clinical, specialty, and oncological services. Plus, it makes it easier for pharmacists to check in with their customers, reminding them of refills and prescription renewals before it becomes a problem.

3. Prime Care for LTC

Prime Care is an excellent software infrastructure, perhaps one of the top 3 or 5 out there, but particularly excel in helping pharmacies that specialize in long-term care: Skilled Nursing Facilities or Mental Health Hospitals. Specifically, Prime Care helps these businesses improve general business operations through a comprehensive management system.

Top Software for Hospitals

1. PineappleHR

PineappleHR services multiple industries, but tend to excel in Government and Healthcare. What they do is provide a robust Employee management system that will change your world. It’s automated processes for scheduling and organization wide communications help keep your employees up to date – both while they’re mobile or at their desk.

2. TheraOffice

TheraOffice is excellent on multiple levels. First, it’s excellent data reporting interface makes understanding complex information simple and efficient. Plus, it utilizes some pretty awesome algorithms for improved metrics. Improved metrics leads to better decision making and more money. Plus, TheraOffice is well ahead of the mobile first generation, creating an interface with excellent functionality across all devices.

3. Health Data Archiver

This is great for hospitals that were early adopters of software technology, but now find their once great systems old, outdated, and inefficient. It sets up an infrastructure that allows your employees to use the features of your new system with all of the data and records from your old system. Health Data Archiver performs a comprehensive system conversion and simultaneous sunsetting of legacy systems. Best of all, it does this without taking your system down – or emptying your wallet.

This doesn’t even begin to scrape the surface of how much technology can help improve the internal and external functionings of a hospital or pharmacy. Hopefully, this article helped you spark that inspirational flame, but even if it didn’t then reach out to our business strategists at 408.802.2885/408.621.8481, or email us.